A telephone call and a couple of mouse clicks are all you need to set up a connection to our web help desk.

There is no need to install any programs or to change your computer configuration. You can select which information on your monitor is to be visible to our help-desk personnel.

Step 1:
Call our help desk on
+49 7443-2403-289
and ask for one of our consultant engineers.

Service is operated from 06:00 am to 12:00 pm EST
 

Step 2:
When the engineer asks you to do so,
click on "VacuHelp" (see below / Download) and follow the instructions on the screen.